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We're serious about taking your feedback on board and your experiences are very important as they help us to provide a better service in the future for one and all.

Our feedback is pulled together by Feefo, the independent business review experts. So whether you had a great experience or we let you down, your opinions are publicly displayed and used to calculate our customer service score which is based on the total % of positive reviews we receive.

In 2017 we were delighted to be awarded a Gold Trusted Merchant status by Feefo for consistently scoring a customer satisfaction score of 95% or higher.

What are people saying about MagicBreaks?

Your experience in booking Disneyland Paris with MagicBreaks | Rating:
Customer comment: Easy steps to book online. Given us lots of options to choose a family package for our holiday. We recommend magic breaks. Read more

Your experience in booking Disneyland Paris with MagicBreaks | Rating:
Customer comment: We called Magic Breaks to enquire about going to Disneyland Paris and the Gemma on the phone answered all of our questions and we had quite a few. She was so helpful and not pushy in any way. It was such a pleasure to be able to simply talk through our concerns and questions at ease. She was really... Read more

Your experience in booking Disneyland Paris with MagicBreaks | Rating:
Customer comment: I was booking online but had a couple of questions to ask, so a kind sales adviser offered to call me to help me out. We then proceeded to book online. Thank you! Read more

Your experience in booking Disneyland Paris with MagicBreaks | Rating:
Customer comment: Gemma at magic breaks very helpful in giving me a few different quotes and sent them by email for me. Then I rang back and paid the deposit. Trip is for next year so I've got to arrange transport etc but will get back to gemma so she can arrange this. Read more

Your experience in booking Disneyland Paris with MagicBreaks | Rating:
Customer comment: Hazel Devlin responded to my online enquiry promptly with the e act quite I had requested. I tried to call to discuss further and left a message and she responded as soon as she was available and again gave me the detail I needed.

I emailed and spoke to her several times before finalising...
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Magic Breaks by World Travellers is an Accredited Body Member of The Freedom Travel Group Ltd, ATOL 6042.

The Freedom Travel Group Ltd is part of the Thomas Cook Group.

 

Your Financial Protection
Many of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate


 

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