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We're serious about taking your feedback on board and your experiences are very important as they help us to provide a better service in the future for one and all.

Our feedback is pulled together by Feefo, the independent business review experts. So whether you had a great experience or we let you down, your opinions are publicly displayed and used to calculate our customer service score which is based on the total % of positive reviews we receive.

In 2018 we were delighted to be awarded a Gold Trusted Merchant status by Feefo for consistently scoring a customer satisfaction score of 95% or higher.

What are people saying about MagicBreaks?

Your experience in booking with MagicBreaks | Rating:
Customer comment: Absolutely amazing!!
Great customer service, listened to everything I wanted and was super prompt at replying to emails and getting back to me with solutions!
Thank you!
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Your experience in booking with MagicBreaks | Rating:
Customer comment: Easy affordable service can’t wait to go Read more

Your experience in booking with MagicBreaks | Rating:
Customer comment: Excellent. Belinda was very helpful. Everything was clear online. Rang and booked over the phone. She was very helpful in explaining lots of different things to me Read more

Your experience in booking with MagicBreaks | Rating:
Customer comment: Easy to select what I wanted, each time showing clear info and prices. Read more

Your experience in booking with MagicBreaks | Rating:
Customer comment: Belinda was the Magic Breaks STAR that helped me with everything. She was so understanding and patient and was always happy to help. She found me the best deal around what worked for me and accommodated my needs where she possibly could. I am thankful for her time and service Read more

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MagicBreaks by World Travellers is an Accredited Body Member of The Freedom Travel Group Ltd, ATOL 6042.

 

Your Financial Protection
Many of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate

 

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