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We're serious about taking your feedback on board and your experiences are very important as they help us to provide a better service in the future for one and all.

Our feedback is pulled together by Feefo, the independent business review experts. So whether you had a great experience or we let you down, your opinions are publicly displayed and used to calculate our customer service score which is based on the total % of positive reviews we receive.

In 2018 we were delighted to be awarded a Gold Trusted Merchant status by Feefo for consistently scoring a customer satisfaction score of 95% or higher.

What are people saying about MagicBreaks?

Your experience in booking Disneyland Paris with MagicBreaks | Rating:
Customer comment: Good Read more

Your experience in booking Disneyland Paris with MagicBreaks | Rating:
Customer comment: Magic breaks were extremely useful. We have been able to book just what we wanted and will be going to Disney for our honeymoon! The live chat was very beneficial to us. It allowed us to ask questions without needing to be on the phone for a long time Read more

Your experience in booking Disneyland Paris with MagicBreaks | Rating:
Customer comment: Karen was fantastic, she answered all our questions before booking. She was very knowledgeable and extremely polite and friendly. Read more

Your experience in booking Disneyland Paris with MagicBreaks | Rating:
Customer comment: Really good service , Cheaper than the Disney site

5 Stars
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Your experience in booking Disneyland Paris with MagicBreaks | Rating:
Customer comment: wonderful they have all been so kind, as we have had to make a few changes since the original booking and they have been amazing, well recommended Read more
Support team reply: Thank you for taking the time to leave a review. We are thrilled to hear that although you have had to make changes to your booking, they have always been promptly sorted and our team were friendly and helpful whilst doing so. We hope you have a magical holiday to Disneyland Paris.

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Magic Breaks by World Travellers is an Accredited Body Member of The Freedom Travel Group Ltd, ATOL 6042.

The Freedom Travel Group Ltd is part of the Thomas Cook Group.

 

Your Financial Protection
Many of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate

 

 

 

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