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We're serious about taking your feedback on board and your experiences are very important as they help us to provide a better service in the future for one and all.

Our feedback is pulled together by Feefo, the independent business review experts. So whether you had a great experience or we let you down, your opinions are publicly displayed and used to calculate our customer service score which is based on the total % of positive reviews we receive.

In 2018 we were delighted to be awarded a Gold Trusted Merchant status by Feefo for consistently scoring a customer satisfaction score of 95% or higher.

What are people saying about MagicBreaks?

Your experience in booking Disneyland Paris with MagicBreaks | Rating:
Customer comment: Absolutely lovely lady I spoke to Belinda really helpful thank you, can’t wait to go to Disney land Paris September. Read more

Your experience in booking Disneyland Paris with MagicBreaks | Rating:
Customer comment: Very polite and easy to deal with
Gave me a quote one day and I said I will think about it, didn’t pushy me or keep calling me to get me to book
Read more

Your experience in booking Disneyland Paris with MagicBreaks | Rating:
Customer comment: I booked everything on line and had my tickets through within a couple of days. Just good service.. Read more

Your experience in booking Disneyland Paris with MagicBreaks | Rating:
Customer comment: Michael Rathbone who assisted me was very helpful as I had been struggling to find direct return Eurostar seats on the website. He gave me a personalised quote quickly, and held the seats for 24hours while we decided, and was helpful in explaining everything when we did go back and book our holiday. We... Read more

Your experience in booking Disneyland Paris with MagicBreaks | Rating:
Customer comment: Good service,Ann was very polite and friendly.

Not sure on the process of documents,I would like something emailed to me with flight details etc

Thanks

Ben Carmichael
Read more
Support team reply: Thank you for your positive feedback. We are happy to hear that Ann was helpful and friendly. You should receive all of your final travel documentation approximately 10 - 14 days before travel. We hope you have a magical trip to Disneyland Paris.

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Magic Breaks by World Travellers is an Accredited Body Member of The Freedom Travel Group Ltd, ATOL 6042.

The Freedom Travel Group Ltd is part of the Thomas Cook Group.

Your Financial Protection
Many of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate


 

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